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District Home. Select a School Select a School. Sign In. Search Our Site. College, Career and Military Readiness Home. Comments How to install the package containing sosreport What to do if an sosreport hangs What commands a particular sosreport plugin runs in the background Resolution Table of Contents Installing sosreport What is an sosreport?

Why am I being asked to provide an sosreport? Common issues when running sosreport Running sosreport results in "no valid plugins were enabled" message Running sosreport results in "no valid plugins were enabled" message How do I provide an sosreport to Red Hat?

I do not have a case number yet, do I need to provide one for sosreport to run? How can I disable or enable specific plugins? How do I use plugin options? Why does sosreport sometimes skip collecting certain command output? Running sosreport on my system uses too much CPU time or memory it is supported with sos version 3. What is an sosreport? Once the sos package has been installed , issue the following command to run sosreport: sosreport Notice The sosreport command requires root permissions to gather data correctly.

There is no current mechanism to allow non-root executions of sosreport. A message to this affect is output if sosreport is issued on a RHEL 8 system and " Redirecting to 'sos report' " is performed.

To post sosreport , or any other file, to an existing support case you can use the redhat-support-tool command line option, the Red Hat Portal UI or several different methods using FTP. If the collected sosreport file is too big to upload to the case, it may be uploaded to the Red Hat FTP dropbox.

If you use the ftp option, update your support case with the exact filename as this is the only way your support engineer will be able to retrieve it. Available plugins and their options may be listed by running the following command: sosreport -l » How can I disable or enable specific plugins?

For example, to disable the amd and kvm plugins, use the following: sosreport -n kvm,amd » How do I use plugin options? For example, to enable collection of container logs, use the following: sosreport -k podman. You can check to see if the sos package is installed and whether there is any problems with the installation using the following command: rpm -qa grep sos sos I cannot run sosreport at all and would like to collect a bare minimum of data to provide Please see sosreport fails.

For issue-specific guidance in the case of sosreport failure, please see Additional and alternative steps for gathering an sosreport for a Red Hat Enterprise Linux support case What commands does a particular sosreport plugin run in the background? Log in to comment. Here are the common uses of Markdown. Learn more Close. Are you sure you want to update a translation?

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