Fafsa who is my loan servicer
After your first disbursement, ED assigns a student loan servicer to manage your loan. This is where Great Lakes comes in. Your servicer Great Lakes is your point of contact throughout the life of your loan. We keep you up-to-date with the information about your loans and assist you when it's time to pay them back.
Have a social account and have a question? Send us a message. We're here to help. You can chat with us a few ways:. You can also log in or visit our Contact Us page to contact a representative. Great Lakes is a Servicer to Federal Student Aid You have a network of support to help you succeed with your federal student loan repayment.
Tweet on Twitter. Share on Facebook. Below are loan servicers for federally held loans made through the William D. To determine who your loan servicer is, log into your Federal Student Aid account and review your full loan profile within the home dashboard. Who do I contact to get information about my loan? Our mission is to provide readers with accurate and unbiased information, and we have editorial standards in place to ensure that happens.
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The information on this site does not modify any insurance policy terms in any way. While the U. This company processes all of your payments over the life of the loan, helps you enroll in the right repayment program and answers any questions that come up.
Your loan servicer can provide lots of details about your loan, such as the loan balance, payment history and more. If you have multiple loans with multiple lenders, the Federal Student Aid website is a good place to start. Here are your options:. Once you graduate or enter repayment, the loan servicer is your main source of information regarding your loan. Right now, your loan is likely managed by one of the following servicers:. There are changes coming to how federal student loans are serviced.
The U. Five servicers were selected for this new initiative, so many student loan borrowers will be shifted to a new servicer as the program is rolled out in the next few years. If you have loans managed by one of these companies, update your contact information to ensure that any emails are sent to your inbox and not your spam folder.
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